Frequently asked

Yes — shipping is free on every order across the collection, with no minimum. [Merchant: confirm free shipping is configured sitewide in Shopify so this matches the copy.]

Use your mat as part of a daily ritual for 30 days. If it isn’t becoming part of your wind-down, contact us within 30 days of delivery for a refund. [Merchant: confirm exact return-window terms and who pays return shipping — this must match the Refund Policy page.]

It varies from person to person. Many people feel a warm, relaxed flush during their very first session; building the daily 20-minute ritual is where the lasting benefit comes from. We don’t promise a fixed timeline.

Bhakti Mat is a wellness tool, not a medical device. If you are pregnant, have a skin condition, circulatory issues, or any medical concern, please consult your doctor before use.

Spot-clean the cotton cover with a damp cloth and mild soap, and air-dry. Avoid machine washing unless the care label says otherwise. Keep the spikes dry.

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